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FAQ AND WEBSITE INFORMATION
Mystery Kit Info
Yes! Enter any relevant information including teams you support, clubs you hate, or anything else through an Order Note (located inside the cart).
Add an Order Note (located inside the cart) listing your previously received or owned teams and I'll make sure to get you something different each time.
Please note that most Mystery Kits fit true to size. The Mystery Kits sizing is based on the Replica jersey sizing (looser than Authentic/Player Version) of a given brand. For those that prefer different sizes in certain brands, please enter that information in the Cart in the "Add Order Note" box. Each kit is measured to make sure it falls into the correct size category, however some brands can run slightly loose, tight, or in some way different than your ideal fit. This is not necessary for those that don't have a strong preference, but for those that do, this is a way to make sure you get a shirt you are fully happy with.Certain kits can run a full size small. In the event that one of these smaller jerseys is being sent to you, we will send one size bigger than what was requested. So for example, if you ordered a size Large, but the shirt ran small, you would receive an X-Large.
Order
Please allow up to 4 business days for your order to be processed. Standard shipping takes up to 5 business days, while Priority is 2-3 business days transit time.
International shipping (outside United States) can take up to 14-21 business days depending on the destination.
Tracking information will be provided upon shipment. We are not responsible for any lost, stolen, or damaged shipments. Please ensure you have entered the correct shipping information.
Orders to the 50 U.S. states will be shipped for a flat rate of $6. Orders to Canada start at $18 for shipping and increases based on weight. International shipping to all other countries starts at $22 and also increases based on the amount of items ordered. (Excluding Subscriptions)
Website
Send an email using the "Contact" section found in the top menu. Items may be returned within 5 days of receiving your order. Items must show no signs of wear. The customer is responsible for the return shipping charge.